This policy applies to cancellation of JAG INT interior design and specialised design services. The agreed project scope, payment milestones and schedule will be provided in writing before payment.
How to cancel
Send a written cancellation request to our support email with your name, invoice or project reference and the services you want to cancel. Cancellation takes effect when we receive the request. We will acknowledge it and confirm the status of work, any commitments and the financial settlement.
Before work or commitments begin
You may cancel before work starts and before any authorised third-party commitment is made. Payments for the cancelled services will be refunded in full, subject to any separate service already delivered.
After work starts
We will stop further work on receipt of the request where reasonably possible. The client is responsible for the reasonable value of work already completed and documented third-party commitments authorised before cancellation that cannot be recovered.
We will provide an itemised settlement and refund any eligible balance under our Refund Policy.
Custom orders and appointments
Where a project includes custom goods or third-party purchases, any specific cancellation restrictions and costs must be disclosed and accepted before the order is placed. Please request appointment changes as early as possible. Any rescheduling charge must be disclosed and agreed in advance.
Cancellation or delay by JAG INT
If we cannot continue the agreed service, we will notify the client and offer an appropriate revised arrangement or settle the undelivered portion under the Refund Policy. Revised dates or replacement services require the client's agreement. Delays do not automatically make all payments non-refundable.
Rights and project agreements
Project agreements may contain additional cancellation details disclosed before payment. They must be read together with this policy and applicable consumer rights. Any material change to a confirmed project will be communicated and agreed in writing.
Contact JAG INT
For questions about this policy or your project, contact us using the details below. Please include your invoice or project reference when relevant, and do not send card passwords, PINs or OTPs.
Address: No 293, C Block, Jalvayu Vihar, Kalyan Nagar, Kammanahalli, Bangalore – 560043, Karnataka, India
Review this policy against your actual business practices and applicable law before publication. This page is general information, not legal advice.